All Moodle portals use popup windows when launching courses and other content, to ensure that the content is not constrained to a small portion of the screen. As a result, if the user has a popup blocker configured, they may find that they need to "allow popups" for the site to work. This process varies, depending on the browser they are using.
For reference, we have not seen Safari present these issues on Apple machines.
Internet Explorer
They will see the report from the popup blocker at the bottom of the screen.
- Click "Options for this site"
- Select "Always allow"
Google Chrome
They will see the report from the popup blocker appear on the right of the browser address bar, like this:
After a few seconds, the text will disappear and they will be left with just the icon, like so:
- Click the popup blocker icon
- Select "Always allow pop-ups from ..."
- Click "Finished"
Firefox
They will see the popup blocker present a message below the address bar, like this:
- Click the "Options" button
- Click "Allow popups for ..."
